Kyota Genki M380 Massage Chair
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Delivery Info & Options
Free Curbside Delivery - Approx. Shipping Time 5-10 Business Days
With Curbside Delivery your chair will arrive to you via a trusted freight company and in the factory box(es).
The shipping company will deliver to your driveway or entryway. You will then be responsible for bringing the chair into your home or business.
You will want to have people help you move your new chair because they are heavy and you don't want to risk injury to yourself.
Threshold Delivery - Approx. Shipping Time 5-10 Business Days
With Threshold Delivery your chair will arrive to you via a trusted freight company and in the factory box(es).
The shipping company will deliver your chair to the nearest ground-level entrance of your home, business or apartment building. They will not go up or down steps.
You will be responsible for bringing your chair inside. Please seek assistance from your friends or family because the chairs are heavy.
White Glove Delivery & Setup - Approx. Shipping Time 10-20 Business Days
Your chair will be shipped via freight to the white glove delivery company and they will contact you to schedule your delivery appointment once they've received it.
With White Glove Delivery & Setup your new chair will be brought into your home or business and assembled/installed.
The white glove delivery technician(s) may or may not have experience assembling a massage chair. They are typically well-versed in assembling furniture.
Please note that we only ship to addresses in the lower 48 States in the USA at this time.
Warranty Info & Options
For Home Use:
4 Year Limited Warranty - Includes 1 Year Parts & Labor, 2 Years Parts Replacement, and 4 Years Structural Framework Coverage.
3 Year Parts & Labor Warranty - Covers 3 Years of Parts & Labor, & 4 Years Structural Framework.
5 Year Parts & Labor Warranty - Covers 5 Years of Parts & Labor, & 5 Years of Structural Framework.
For Non-Residential Use:
Free 3 Year Non-Residential Limited Warranty - Includes 1 Year Parts & Labor, 2 Years Parts Replacement, and 3 Years Structural Framework Coverage.
Note: You must choose the Non-Residential Warranty if the chair will be used in a Commercial or Business environment.
*All warranties are manufacturer warranties.